Start collecting valuable information about your guests eg planned arrival time or preferred room type and promote ancillaries to them before check in with our complimentary pre-stay survey. The on-site survey allows you to check...
In just a few clicks, you can add your hotel’s Facebook page or dedicate a Facebook user to your company’s Messaging account. Either way, you will be able to utilize FB Messenger’s service instantly. With...
Our Recurring Email Integration feature allows you to automatically feed customer information from your Customer Management System to TrustYou Messaging. Many Customer Management Systems include the ability to schedule CSV exports of data and many will...
The Customer Directory allows you to view your customers and use filters to create and save Customer Segments. You can use customer segments to create groupings of customers based on their current, past or upcoming...
In this video, learn how to: Setup New Users Create Teams Enable Shared Workstations
Set up and use the Text Message Signup page and your dedicated SMS phone number to make it easier for your customers to reach you.
You can forward your existing business email addresses into your TrustYou Messaging account. This will allow you to manage and respond to customer email messages from within your TrustYou Messaging account. Email addresses that you...
Inbox is the screen which you see when you log in after setting up your account. This is the screen where you see all the incoming messages. Here, you can – Start a new customer...
Here are 6 guidelines that will make text messaging with your customers amazingly PRODUCTIVE for you and CONVENIENT for them!
Outreach is a great way to start a conversation with your customers. Learn more about what outreach offers.
TrustYou’s Outreach functionality allows you to easily send personalized messages to a group of customers. You can upload a file with customer data and send a message to every recipient included on your list. Outreach...