Videos: Portfolio (14)

Source Aggregation

This function allows you to calculate values within TrustYou Analytics based on source aggregation (calculating data points based on some sources in TrustYou). It is available for use when creating Custom Tiles in the Portfolio...

Impact Scores

Learn about what impact scores are and how you can use them to help fill in the gaps between what people say, and how that impacts the scores they leave.

Overall score vs performance score

Learn how to differentiate between the Overall and Performance Score. This video helps you understand how incoming reviews can impact these scores and how to better understand and work the statistics presented.