Videos: Portfolio (14)
Sentiment Tile
Graph Tile
Source Aggregation
This function allows you to calculate values within TrustYou Analytics based on source aggregation (calculating data points based on some sources in TrustYou). It is available for use when creating Custom Tiles in the Portfolio...
Impact Scores
Learn about what impact scores are and how you can use them to help fill in the gaps between what people say, and how that impacts the scores they leave.
Highlights Tile
This video will teach you everything you need to know about the Highlights Tile on TrustYou.
Action Alerts
Benchmark Timeframes
Learn how to set up benchmark time frames and understand the information presented.
How to create custom reports
Learn how to create custom reports by setting up presets with the desired data.
How to create a custom tile
Learn how to create a new tile if you are not finding the data you would like to see by using the custom tile option.
How to manage your tiles
Learn how to pick and choose the tiles you want to see within TrustYou. Add and delete tiles easily to help organize your account the way you want it.
How to create groups in the portfolio
Learn how to create portfolio groups in order to see different performance levels, or just one group in order to see statistics across the board for all of your hotels.
Setting up flex tables with filters
Learn how to use the filters to display the information you want within the flex tables.
Overall score vs performance score
Learn how to differentiate between the Overall and Performance Score. This video helps you understand how incoming reviews can impact these scores and how to better understand and work the statistics presented.