Videos: Dashboard (8)
Department Sentiment Tiles
Sentiment Tile
Impact Scores
Learn about what impact scores are and how you can use them to help fill in the gaps between what people say, and how that impacts the scores they leave.
Highlights Tile
This video will teach you everything you need to know about the Highlights Tile on TrustYou.
Action Alerts
How to manage your tiles
Learn how to pick and choose the tiles you want to see within TrustYou. Add and delete tiles easily to help organize your account the way you want it.
Overall score vs performance score
Learn how to differentiate between the Overall and Performance Score. This video helps you understand how incoming reviews can impact these scores and how to better understand and work the statistics presented.