Best practices: Configure TrustYou Messaging to Prevent Negative Reviews
If your primary goal is to prevent negative online reviews of your business, TrustYou Messaging can help you capture customer feedback in real time, and turn negative issues into positive customer experiences.
Configure TrustYou Messaging for Prevention:
- Create Outreach sequences to welcome customers and gather feedback
- Link to your text message signup page in customer emails and on your website
- Add & edit saved replies for quick follow up to service issues
- Promote your text messaging phone number with signage at your business