Best practices: Configure TrustYou Messaging to Delight Customers
If your primary goal is to delight your customers, TrustYou Messaging can help you welcome customers to your business, anticipate customer needs and questions, and treats your customers as as humans, not transactions.
Configure TrustYou Messaging to Delight Your Customers
- Create Outreach sequences to welcome customers and gather feedback
- Use saved replies to send timely & relevant customer updates (ex: “Your table is now ready.”)
- Promote your text messaging phone number with signage at your business
- Link to your text message signup page on your website and in emails